Frequently asked questions

Do you have questions about our otoplastics or services? Below you will find the most frequently asked questions:

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Frequently asked questions

Hearing protection is available everywhere and otoplastics are reasonably easily available. But with good hearing protection, you are not there yet. Because: are you wearing the right hearing protection? Who checks whether the earplugs fit properly in your ear canalat? And how to ensure awareness and support among employees in the case of harmful noise? 
At Ronell we look at the work situation. That way, hearing protection is used much more effectively. That is why we always eeOne of our hearing consultants will visit you. He or she looks closely at the work situation and gives tailor-made advice. Thus, all employees are effectively protectedd. Moreover, the hearing counsellor comes to see the otoplastics himself along. He or she will give instructions for wearing and checks the operation. Unlike other suppliers, you can now be sure that workers are really well-protectedd are. We also visit you free of charge and without obligation if you have any questions. This keeps the threshold low to take good care of your hearing. 

Ask the people who themselves otoplastics wear. They will all say the same thing: they fit perfectly. Because the earplugs are completely tailored to your ears, they don't bother you. So, unlike other hearing protection, they are much more comfortable. In addition, the lifespan is long, making the cost beneficial in the long run. 

  1. Our hearing advisor will visit you to assess the situation. They take the sound values from your RI&E or measure the decibels per workplace themselves. This way, they know which filter should be used. Employees are also fitted with hearing protection. This involves making a mould of their ear canal.
  2. The prints are taken to the laboratory by our consultant. A 3D scanner is used to make a digital copy of the print. Lab staff design this copy into a final product after which it is manufactured using a 3D printer. Then the final product is finished with details. For example, a handle or detection bullet are added. It also comes with a sound channel with filter.
  3. Our hearing advisor will visit you to personally deliver the otoplastics. They provide instructions for wearing the otoplasty and check that the otoplastics do not let sound through.
  4. The otoplasty is ready to use! In case of questions or checks, the hearing consultant will visit you free of charge.

This depends on a number of factors. Which hearing protection is best for you depends on the noise situation and specific wishes:

  • What are the sound volumes in which you work?
  • How much do you wear the hearing protection?
  • Is it for permanent employees or flexible employees? flexemployees?
  • Do you work in the food industry?
  • Do you need to communicate with colleagues a lot?

So this question is best answered together with een of our hearing advisers. Every environment and situation is different and requires other features of hearing protection.

Hearing protection is mandatory when the average volume is 85 decibels or higher. Above 80 decibels, employees are entitled to have their employer provide them with hearing protection. Make sure that the hearing protection filters well! Some types of hearing protection may not be adequate for very loud sounds.

In addition to supplying hearing protection, we help companies to become aware of the risks. Many employees suffer from hearing loss. And that's a shame, because it's often easy to prevent. Therefore we provide lots of toolboxes/courses at different companies. These toolboxes are a good addition to an SCC programme.

When you wear hearing protection, you will always continue to hear sound. Sound can still pass through your skull or bone conduction come in. Your skull transmits the vibrations of sound to the auditory organ. The skull acts as a sound box. Through all surfaces, it can vibrate through your bones to your hearing organ.  
Besides, it would be unsafe if you don't hear anything at all. You need your hearing to your be aware of risks. Especially alarm signals and horns should remain audible. That is why we made the sound filters so that loud noise is attenuated, but warning sounds still remain audible.  

We find that our hearing protection lasts between 5 and 7 years on average. After that time, the material may not run out, but the fit will often no longer fit adequately. 
Ronell findt it is important that employees are well protectedd work. That is why we periodically offer a free leak test to. This prevents false safety. We replace hearing protection only when necessary. Dat means: no standard replacement after two year by which you involuntary face high costs We first check whether the otoplastics still fit well and whether the fit is still good. 

  • Put the earplugs in front of you. Red is for right and blue is for left. 
  • The cord can be twisted onto the clip and then clicked into place.  
  • Now you can attach the clip to your collar. This way you can never drop the otoplastics. 
  • Now take the hearing protector by the handle between your thumb and index finger. The serial number should be facing away from you. 
  • Hold the earplug upright and insert it into your ear. If necessary, twist the otoplastic a little so that it sits a little deeper. 
  • Are you suffering from friction from the cord? Then wear it over your ears.  
  • To remove otoplastics: grab them with your thumb and index finger and twist them slightly. Now you can take them out easily. 

Proper maintenance ensures that your otoplastics will last for years. Please follow the steps below: 

  • Regularly inspect the otoplastics for dirt. So you can be sure that your ears remain well protected. 
  • When you take the otoplastics out at the end of your working day, clean them immediately with a clean and dry cloth.  
  • Use your cerumen pen to clean the narrow filter channel. 
  • Did you clean everything well? Spray your otoplastics with the cleaning spray or clean it with the tissues supplied.  

At least once every two weeks, you should clean the otoplastics more thoroughly: 

  • For this we offer cleaning tablets, so that dust and dirt in the small corners are removed.  
  • Put one tablet with some lukewarm water in the tray. Put the otoplastics in the strainer and place it in the tray. Leave the filters in the otoplastics during cleaning.  
  • After a few hours of bubbling, your otoplastics are as good as new.  
  • Make sure otoplastics are dry when you use them. Use the air blower to blow the filter and channel dry. Make sure your filter stays in place. 
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